STORE POLICY

Warranty

Warranty of 30 days is offered on all devices sold by Tekk-Distribution, should any issues occur with your product, please don’t hesitate to contact us. We will aim to resolve any issues over the phone where possible, in the event the device has become faulty, we will organise collection of the device. We will repair or refund you as required. This warranty is only applicable to hardware manufacturer defects and not accidental damages, such as cracked screen, dents, dropped device, neglect, water or misuse. If you require any further information please contact our sales team who will be happy to help.

Feedback

We strive on our reputation here at Tekk-distro, we love all feedback from customers. We aim to meet all expectations across every sale, if we have not met your expectations or you are unhappy with the product or service, please contact us so we can do our best to help. Our friendly knowledgeable staff make the buying experience a walk in the park.

 

Transit Damages

All items are packaged appropriately to ensure we eliminate the possibility of damage in transit, however this can happen. Please contact us within 12 hours of the goods being delivered. (if you notice the packaging is damaged upon delivery, please ask the driver to wait whilst you inspect the item. Which you’re in your rights to refuse). If you can contact us via eBay/Email/Phone to make us aware of the issue, we will aim to fully resolve your claim within 72 hours of it being made. Please note anything outside of the 12 hours we may not be able to fulfil this claim.

Payment Methods

- Credit / Debit Cards
- PAYPAL