SHIPPING & RETURNS
Delivery & Collection
Our main courier for deliveries is APC overnight, which operate on a next working day service as standard. Throughout the UK and Ireland you should expect APC to deliver your item(s). We aim to dispatch any orders placed by 12pm the same day for next day delivery where applicable. (During Covid-19 we can not assure the next working day service, however you will receive tracking information so you’re kept up-to-date).
Outside of the UK & Ireland, we use UPS for any international shipments. Please note we will only deliver to the registered address assigned with PayPal, please contact us before ordering if you need an alternate delivery address.
The Tekk Group Limited trading as Tekk-Distribution, does not take any responsibility for missed or failed deliveries and therefore can not offer any form of part or full refund on this basis. Should you wish to collect your item from our warehouse, please contact us prior to ordering so we can remove the postage costs.
Return & Exchange Policy
You have the right to cancel and return the order within 30 days of purchase, the item must be returned in the same condition as it was received. The shipping costs are payable by the customer to return the item, once the item has been quality checked upon it’s return, we will process the refund within 21 days.